Servicing and Repairs You Can Rely On.
Looking after your car should feel simple and stress free, just like the day you bought it.
At Giltrap Group, our authorised workshops across our dealership network are here to keep you moving. Our trained technicians care for a wide range of vehicles, focusing on safety, reliability and making sure your car is ready for everyday life.
You are always welcome to service your car with us, even if you did not purchase it here. Ongoing support is part of how we look after drivers for the long term.
Authorised Service Provider
Why Service with Giltrap?
State of the art facilities
We aim to be your one-stop-shop for all your vehicle's maintenance from servicing through to tyre replacement, wheel alignments and fitting accessories.
Factory Trained Technicians
Our Giltrap factory trained technicians who do this work every day, know what to look for and how to fix it. Some of our technicians are so highly qualified that they are nationally and internationally recognised.
Specialist Tools
Specialist Tools
Giltrap modern service centres utilise state of the art diagnostic equipment, as well as specialist tools to help with removing or fitting parts without damaging your vehicle.
Genuine Parts & Accessories
Genuine Parts & Accessories
At its next service, you're car will fitted with high quality, reliable and durable parts. Our parts come with a factory warranty - guaranteed parts are sure to fit, sure to perform, sure to last.
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Have a question?
Giltrap Service Menu
Scheduled Servicing & Maintenance
Giltrap Group modern service centres are fully equipped with factory approved tools and
equipment to ensure your vehicle is serviced to the highest possible standard.
Preventative maintenance and servicing ensure your overall costs are kept to a
minimum, helps with resale value and most importantly gives you peace of mind
for reliable motoring for varying New Zealand road conditions.
Diagnostics
Our team of award-winning technicians are factory trained
and the most qualified to quickly and accurately diagnose and repair all
mechanical and electrical defects that may arise with your vehicle. We
understand that the unforeseeable happens from time to time and the importance
of getting you mobile again in the quickest possible timeframe is our number
one priority.
Wheels & Tyres
Giltrap service centres are fully equipped with state-of-the-art
tyre equipment to ensure we meet all your tyre and wheel alignment
requirements. From tyre fitting and wheel balancing to puncture repairs and
wheel alignments we have you covered. Our comprehensive range of tyres will
ensure we can guarantee the right fit for your vehicle whether it’s for the
road, off-road or even for the track - our team of experts are the best in the
business and their knowledge and advice are second to none.
Engine Maintenance
The complexity of modern engines means the training and
calibre of technicians combined with the quality and construction of genuine
parts are imperative to the ongoing reliability of your vehicle. We have direct
access to live factory specifications and manuals along with the correct repair
and factory setting procedures to make certain each operation is carried out
with precise skill and workmanship.
Brakes & Suspension
Safety is paramount to your vehicle and its occupants so
don’t takes chances with anything less than the original equipment tested by
factory engineers on your vehicle to ensure safety, reliability and performance
are always at their optimum. We stock a wide range of original equipment brake
and suspension components that are built specifically for your vehicle and
fitted by factory trained technicians.
Drivetrain
From automatic transmissions to differentials and drive
shafts – we can cover all your drivetrain repair and maintenance requirements.
Factory specific fluid changes at the required service intervals can help
prevent expensive failures and ensure your vehicles drivetrain has the
longevity it was designed for. Oils and lubricants are the lifeblood of your
vehicle’s drivetrain, so we use genuine products designed specifically for your
vehicle.
Windscreen Repair & Replacement
Genuine OEM windscreens with advanced sensor calibration.
Electric Vehicle servicing
Electric vehicles don't need an oil change, so servicing them looks a little different.
Motorhome Servicng
Thanks to our new heavy-duty 5-tonne lift, we can professionally accommodate the larger vehicles that are essential for your adventures.
Smarter vehicle inspections
We want you to be confident in the quality of the vehicle service you receive with Giltrap. We take great care to ensure that your next service is as transparent as possible, and provides you with a clear and full understanding of what work or repairs are needed for your car. After your cars inspection you'll be provided with photos and videos of all the parts of your vehicle that require attention, as well as a the price to complete said repairs.
Transparency each step of the way
Review and approve a detailed report outlining required work, complete with photos and videos of the recommended repairs found during the inspection. Confirm visually things such as brake pad wear, damaged components and tire condition. So, you can be confident in your understanding of the required work before making a decision.
Your Service, Your call
With any recommended repairs you'll also receive an estimate of costs of repairs and parts. Giving you the flexibility to accept or decline the suggested repairs and their associated costs. No repairs will be carried out without your approval.
Exceptional Service
Grooming Services
Our locations feature a dedicated grooming facility and car wash machines*, as well as specialists to ensure your car keeps its showroom shine and is spotless on the inside.
Transport Options
All our service locations carry a courtesy fleet of the latest cars from our brands, and types to suit your requirements for the day. Alternatively, select locations offer pick up and drop off services.
Comfortable Waiting Lounge
Comfortable Waiting Lounge
Relax with free WiFi, a coffee or cold beverage, and today's Herald, to ensure that if in the case you do have to wait, you have all the creature comforts on hand.
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Complimentary Uber Vouchers
Complimentary Uber vouchers from our dealerships are available upon request with your service booking.*
Service offers
Explore the special offers on servicing
*Note: Not available for WOF-only bookings. Availability is discretionary and may depend on campaign or investigation circumstances.
Service FAQ
Yes. You are welcome to service your vehicle with Giltrap Group regardless of where it was purchased. Our service teams look after a wide range of makes and models and are here to support you at any stage of ownership.
Giltrap Group provides routine servicing, maintenance, repairs, and manufacturer approved servicing through authorised workshops across our network. Our technicians focus on keeping your car safe, reliable, and ready for everyday driving.
Your car is looked after by trained technicians who work with genuine parts and follow manufacturer recommended service procedures. Our teams take pride in careful, professional work and clear communication.
Yes. Clear communication is a priority. Our teams will keep you updated, explain any work required, and talk you through options before anything proceeds. We want you to feel informed and comfortable at every step.
Yes. Alongside scheduled servicing, our workshops handle repairs, diagnostics, and ongoing maintenance. If something unexpected comes up, we will explain what is needed and why before moving ahead.
Where appropriate, genuine or manufacturer approved parts are used to help maintain performance, safety, and long-term reliability. Our teams can also discuss suitable alternatives when needed.
Giltrap Group operates authorised service centres across New Zealand. Our teams can help you book at a location that suits you and your schedule.
Yes. Servicing is not a one-off transaction. Our goal is to support you and your vehicle over time, building a relationship you can return to whenever you need advice, servicing, or support.
Super Service Triage is our way of giving you a clear picture of your car’s health, not just what needs attention today, but what may need servicing or repairs in the near future. During your visit, our team provides an overview of the work being completed now, along with upcoming maintenance or repairs to be aware of. This helps you plan ahead, avoid surprises, and make informed decisions at your own pace.
The goal is clarity, transparency, and peace of mind, so you always know where your vehicle stands.